Returns & Exchanges

At Bomar Aromatherapy, we want you to be completely satisfied with your botanical purchases. If you are not happy with your order, you may return unopened items in their original packaging within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer care team via email with your order number and the specific aromatherapy items you wish to return to receive a Return Authorization.

2

Secure Packaging

Carefully pack your items in their original containers, ensuring all glass vials and essential oil bottles are securely padded to prevent leakage or breakage during transit.

3

Ship the Parcel

Affix the provided return label or ship via your preferred carrier to our warehouse facility; we recommend using a tracked service for your peace of mind.

4

Refund Processing

Once our quality control team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing